user_bandwidth=id=12&text=User Bandwidth
user_quota=id=13&text=User Disk Quota
domain_bandwidth=id=14&text=Domain Bandwidth
domain_quota=id=15&text=Domain Quota
reseller_bandwidth=id=16&text=Reseller Bandwidth
reseller_quota=id=17&text=Reseller Quota
billing=id=18&text=Billing Issue
abuse=id=19&text=Abuse
spam=id=20&text=Spam
other=id=21&text=Other
inactive=id=23&text=Inactive